Frequently Asked Questions
How do I get to the hostel from the airport?
We recommend you take the train from the airport to the hostel. Follow the signs through the departure plaza of the airport to the Train Station. Purchase a train ticket to Roma Street Station Once you arrive, exit the statin, turn right and we are located just 400 m away on Upper Roma Street. There are also various shuttle bus companies including Con-X-Ion bus which costs $20.
Is breakfast provided?
No, breakfast is not included, however, every Sunday we offer a special pancake breakfast between 9am -11am.
Should I bring my own linen?
No, we provide clean linen for you and will have your bed fully prepared for you when you arrive. Sleeping bags are prohibited due to Australian health regulations. We do not provide towels however they are available to hire from reception.
Can I park my car at Summer House Brisbane?
Unfortunately we do not provide car parking for guests. As we are located in a busy part of the city, long term car parking options are scarce. There are short term free parking spots located outside the hostel on a first come, first served basis.
I want to work while in Brisbane, how do I apply for a Tax File Number (TFN)?
We recommend that you register for a tax-file number immediately after arriving in Australia so you can hit the ground running. You will need to provide a postal address so feel free to use ours: 350 Upper Roma Street, Brisbane, QLD, Australia, 4000. All the information on applying for a TFN is provided here.
I’m arriving at the hostel early, can I check in before 2 pm?
Our check in time is at 2 pm, however if you arrive early we will gladly store your luggage for free and allow you to use all of our facilities including showers, bathrooms, Wi-Fi, computers and all communal areas and kitchen. Out of respect to our sleeping guests, we typically do not allow access to the rooms before 12 o’clock unless the entire room is vacant. The time between check in and check out is used to clean all the rooms and prepare the beds for new guests.
It’s my first time staying in a hostel. What should I expect?
Staying in a backpacker hostel is great fun and an easy way to meet new friends. The rooms are all shared dorms equipped with bunk beds. All of our guests are similar-minded international travellers aged between 18 and 35, hoping to enjoy the beautiful city of Brisbane without spending a fortune. We pride ourselves on creating a fun and friendly atmosphere at the hostel which is why many of our guests quickly meet new friends to travel Australia with.
What activities does the hostel organise to meet new people?
We have a dedicated entertainment manager who organises daily events to bring everyone in the hostel together. These include great nights out with free entry, free BBQs, day trips to the Brisbane lagoon or Australia zoo, movie nights and heaps more! Make sure you check out the events board near reception to see what’s on.
How far is Summer House Brisbane from the city centre?
We are located just a 15 minute walk or to the city centre. We are also a 3 minute walk to the banks of the Brisbane River and 20 minute walk to the Brisbane Southbank lagoon.