Not a problem, just send us an email, call us on +61 7 4221 3411 or visit the Contact Us page to fill out an email form.

Catch an Uber or taxi for a short trip from Cairns Airport.

Yes, we provide free breakfast daily from 7am to 9am, which includes toast, spreads, milk and cereal. We also provide free tea and coffee throughout the day.

No, we provide clean linen for you and will have your bed fully prepared for you when you arrive. Sleeping bags are prohibited due to Australian health regulations. We do not provide towels however they are available to hire from reception.

Yes, we have a limited number of secure parking spots. There are some limited parking spots located on the streets around the hostel on a first come, first served basis.

We recommend that you register for a tax-file number immediately after arriving in Australia so you can hit the ground running. You will need to provide a postal address so feel free to use ours: 341 Lake Street, Cairns North. All the information on applying for a TFN is provided here.

Our check in time is at 2 pm, however if you arrive early we will gladly store your luggage for free and allow you to use all of our facilities including showers, bathrooms, Wi-Fi and all communal areas and kitchen. Out of respect to our sleeping guests, we typically do not allow access to the rooms before 14:00 o’clock unless the entire room is vacant. The time between check in and check out is used by our housekeeping team to clean all the rooms and prepare the beds for new guests.

Staying in a hostel is great fun and an easy way to meet new friends. The of our rooms, with the exception of the private rooms, are shared dorms equipped with bunk beds. All of our guests in shared rooms are similar-minded international travellers typically aged between 18 and 35, hoping to enjoy the beautiful city of Cairns without spending a fortune. We pride ourselves on creating a fun and friendly atmosphere at the hostel which is why many of our guests quickly meet new friends to travel Australia with.

We have daily events to bring everyone in the hostel together. These include day trips to the beach, free yoga classes, games nights, volleyball and ping pong tournaments, speed chat and heaps more! Make sure you check out the events board near reception to see what’s on.